Privacy Policy
Effective Date: January 1, 2025
1. Introduction
valisqorane ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valisqorane.com and use our financial education services.
2. Data Controller Information
valisqorane is the data controller responsible for your personal information. You can contact us at:
- Email: info@valisqorane.com
- Address: Available upon request
3. Information We Collect
We collect the following types of information when you interact with our services:
3.1 Information You Provide
- Name: Full name for account creation and course enrollment
- Email Address: For account management, course delivery, and communication
- Message Content: Any messages or inquiries you send through our contact forms
- Consent Records: Records of consent you provide for data processing
3.2 Automatically Collected Information
We may collect certain information automatically when you visit our website, including IP address, browser type, and usage patterns. This information helps us improve our services and user experience.
4. How We Use Your Information
We use your personal information for the following purposes:
- Respond to Inquiries: To reply to your questions, requests, and provide customer support
- Service Delivery: To provide access to our financial education courses and resources
- Communication: To send course updates, important announcements, and educational content
- Service Improvement: To analyze usage patterns and improve our platform and services
5. Data Retention
We retain your personal information for no longer than 12 months from the date of collection, unless:
- You have an active account or ongoing course enrollment
- We are required to retain data for legal or regulatory purposes
- You have consented to longer retention for specific purposes
6. Third-Party Data Processing
6.1 Formspree
We use Formspree, a third-party service provider located in the United States, to process contact form submissions. When you submit a contact form, your information is transmitted to and processed by Formspree servers in the United States. Formspree is committed to protecting your data and complies with applicable privacy laws.
6.2 International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for international data transfers.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Cookies and Tracking
Our website does not use tracking cookies or third-party analytics by default. Any cookies used are essential for website functionality only. We do not engage in behavioral tracking or targeted advertising.
9. Your Rights
You have the following rights regarding your personal information:
- Access: Request information about what personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data under certain circumstances
- Objection: Object to processing of your data for certain purposes
- Data Portability: Request transfer of your data to another service provider
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at info@valisqorane.com. We will respond to your request within 30 days.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- Email: info@valisqorane.com
- Website: valisqorane.com/contact.html
13. Governing Law
This Privacy Policy is governed by the laws of Australia. Any disputes arising from this policy will be resolved in accordance with Australian jurisdiction.